Shipping Instructions
We are based in China, all packages are shipped from China.
Shipping area:
- Normally, we ship worldwide, but sometimes, we may not be able to send your package due to logistics interruption and other reasons. In this circumstance, your order will be canceled and the payment that has been paid will be refunded.
Shipping Method:
- Your package will be sent by registered parcel. If there is no such service in your area, we may also send your package by mail parcel (which is untraceable).
Shipping cost:
- We charge a $5 flat rate for all orders.
- If the order value is over $50, you can enjoy free shipping.
Operation time:
- We will try our best to ship out your package within 24 hours.
- If the item you ordered is out of stock, the operation time may extend to 72 hours.
- Weekend orders will be processed next Monday.
Shipping time:
- For lighters: the shipping time is around 15-30 days, under extreme conditions, the shipping time may be extended up to 45 days, if you need it for a rush, please consider before place order.
- For parts, tools, and other small gadgets, the shipping time is around 10-20 days.
Shipping Notification:
- A shipping notification email will be sent to you automatically after your order is fulfilled. We noticed some email service may spam our notification email accidentally, if you do not receive the notification email, please have a check with the trash box.
Track your package:
- You can find your tracking code in the shipping notification email, click the tracking number, you will be direct to the tracking page, on which you will be able to see the tracking record of your package.
- If the direct failed, we suggest you copy your tracking number and track it on www.17track.net.